Tavoq.com (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains in detail how we collect, use, share, and safeguard your information when you visit or use our website tavoq.com, and any related services (“Services”). By accessing and using our website, you consent to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We are committed to transparency about the types of information we collect. This includes the following categories:

a. Personal Information You Provide

When you interact with our Services by creating an account, purchasing a product, or communicating with us, we may collect personal data, such as:

  1. Full name
  2. Email address
  3. Phone number
  4. Payment details (processed securely through trusted third-party services)
  5. Resume and career-related information
  6. Communications, such as support inquiries or feedback
  7. Preferences or settings associated with your account

b. Information Collected Automatically

We use automated technologies to collect certain data when you visit our website. This includes:

  1. Your IP address and geographic location
  2. Device type, browser type, and version
  3. Operating system and platform details
  4. Information about your visit, such as the pages you view, time spent on each page, and referring URLs
  5. Clickstream data and engagement metrics
  6. Cookies and other tracking mechanisms (described in more detail below)

c. Information From Third Parties

In some cases, we may receive additional information about you from external sources, such as:

  1. Social media platforms when you connect via these channels
  2. Analytics providers to understand website performance
  3. Payment processors for transaction verification
  4. Marketing affiliates or partners

 

2. How We Use Your Information

The information we collect serves various purposes, enabling us to deliver a high-quality user experience. Key uses include:

  1. Providing Services: Using the data you provide to build resumes, cover letters, or professional profiles tailored to your specifications.
  2. Customer Support and Communication: Responding to inquiries, providing updates about your account or transactions, and addressing issues promptly.
  3. Transaction Processing: Facilitating secure payments and ensuring accurate billing and record-keeping.
  4. Enhancing User Experience: Continuously analyzing user behavior to improve our website’s functionality and usability.
  5. Marketing and Promotions: Sending promotional materials, updates, or content that may interest you, with the option to unsubscribe at any time.
  6. Compliance and Security: Protecting our users, systems, and data against fraudulent activity, unauthorized access, or other security threats.

 

3. Cookies and Tracking Technologies

We leverage cookies and related technologies to improve user experience and gather insights about our website’s performance. The categories of cookies we use include:

  1. Essential Cookies: Critical for basic website operations, such as enabling secure login or transaction processing.
  2. Performance Cookies: Collect data about website usage patterns to help us optimize functionality.
  3. Advertising Cookies: Tailor ads to your interests based on your browsing behavior and interactions.

You can customize your cookie preferences in your browser settings, but doing so may impact the functionality of certain Services.

 

4. How We Share Your Information

Your information is shared only in limited circumstances, as described below:

  1. Service Providers: Trusted third-party vendors that assist with payment processing, data hosting, marketing, and analytics.
  2. Business Partners: Collaborations with organizations that offer complementary services or co-branded initiatives.
  3. Compliance With Laws: Disclosure as required to comply with legal obligations, regulations, or governmental requests.
  4. Corporate Transactions: Sharing information during mergers, acquisitions, or asset sales involving our business.

We do not sell your personal information to third parties under any circumstances.

 

5. Your Rights and Choices

We respect your rights regarding your personal information. You have the ability to:

  1. Access Your Data: Request a copy of the personal information we hold about you.
  2. Correct Inaccuracies: Update or correct any errors in your information.
  3. Request Data Deletion: Ask us to delete your personal data where applicable laws permit.
  4. Opt-Out of Marketing: Manage your preferences to stop receiving promotional emails.
  5. Adjust Cookie Settings: Modify your browser settings to control tracking preferences.

To exercise these rights, please contact us at [email protected]. We aim to address your requests in a timely manner.

 

6. Data Security

We employ robust security measures to safeguard your personal data against loss, theft, and unauthorized access. This includes:

  1. Encryption protocols to secure sensitive data during transmission
  2. Restricted access to databases containing personal information
  3. Regular security audits and updates to address vulnerabilities

 

7. Data Retention

We retain your information only as long as necessary to:

  1. Fulfill the purposes outlined in this Privacy Policy
  2. Meet legal, regulatory, or contractual obligations

When your information is no longer required, we securely delete or anonymize it in accordance with industry best practices.

 

8. Children’s Privacy

Our Services are intended for users over the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete the data.

 

9. Third-Party Links

Our website may include links to external websites or services. We are not responsible for the privacy policies of these third-party entities. We encourage you to review their terms before sharing any personal data.

 

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, with an updated “Effective Date.” Continued use of our Services after modifications indicates acceptance of the revised terms.

 

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, you can reach us via email: [email protected]